Privacy Policy

Introduction

Creators Studio operates this store and website to provide you with a curated shopping experience (the "Services"), powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

We may collect or process the following categories of personal information depending on how you interact with the Services:

• Contact details — name, address, billing/shipping address, phone number, and email address.
• Financial information — payment card information, transaction details, and payment confirmation.
• Account information — username, password, security questions, preferences and settings.
• Transaction information — items you view, add to cart, purchase, return, or cancel.
• Communications — information you include when contacting our support team.
• Device information — IP address, browser type, network connection, and unique identifiers.
• Usage information — how and when you interact with or navigate the Services.

Personal Information Sources

• Directly from you when you create an account, visit or use the Services, or communicate with us.
• Automatically through the Services via cookies and similar technologies.
• From our service providers who collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

• Provide & Improve Services — process payments, fulfill orders, manage your account, arrange shipping, and create a customized shopping experience.
• Marketing & Advertising — send promotional communications by email, text or postal mail, and show relevant online advertisements.
• Security & Fraud Prevention — authenticate your account, detect fraudulent or malicious activity, and secure our services.
• Communicating with You — provide customer support and maintain our business relationship.
• Legal Reasons — comply with applicable law, respond to legal process, and enforce our terms or policies.

How We Disclose Personal Information

• With Shopify, vendors and third parties who perform services on our behalf (e.g. payment processing, data analytics, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertising.
• When you direct or consent to our disclosure of certain information to third parties.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger, or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. You should review their privacy and security policies before engaging in any transaction.

Children's Data

The Services are not intended to be used by children. We do not knowingly collect any personal information about children under the age of majority. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request that it be deleted.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

• Right to Access / Know — request access to personal information we hold about you.
• Right to Delete — request that we delete personal information we maintain about you.
• Right to Correct — request that we correct inaccurate personal information.
• Right of Portability — receive a copy of your personal information and request transfer to a third party.
• Communication Preferences — opt out of promotional emails at any time using the unsubscribe option.

To learn more about how Shopify uses your personal information and any rights you may have, visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us using the details provided below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.