At Creators Studio, we aim to deliver quality products and ensure customer satisfaction. Please review our policies carefully:

Replacement Policy

We offer product replacements under the following conditions:

• Customers can request a replacement within 2 days from the date of delivery if the product is defective or damaged upon arrival.

• If the product is found to be defective or physically damaged, the issue must be reported within 24 hours of receipt to be eligible for a replacement.

• A replacement with a brand-new unit will be provided if the product is not functioning properly within 2 days from the date of delivery.

• If the product received is different from what was displayed on our website or does not match the specifications, the customer must notify our support team within 24 hours of delivery.

• For replacement requests, the entire product package, including all accessories, must be returned. Our team will arrange for courier pickup.

Replacements will not be applicable in the following cases:

• Dissatisfaction with the look or sound quality of a defect-free product.

• Physical damage not reported within 24 hours of receiving the product.

• Damage caused due to electrical surges, mishandling, or improper usage.

🔹 Important: Creators Studio does not offer returns or refunds, except in cases where a replacement is not possible due to stock unavailability.

In such cases, a full refund will be issued to the original payment method within 7–10 business days after the returned product has been received and inspected by our team.

Cancellation Policy

• Orders cannot be canceled once they have been processed for shipping.

• Same-day delivery orders cannot be canceled.

• Orders placed under special occasion offers or limited-time deals are non-cancellable.

• If an order is canceled before shipping/processing, the refund will be initiated to the original payment method within 7–10 business days.